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Courses - Telecommunications

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Customer Service & Telephone Ethics

Date:November 17, 2017

Phone: 08180224477

State: Lagos State

Location: 3, Faramobi Ajike Street, Off Bush Street, Anthony Village Lagos.

Description: Overview and Intro This training is designed to help your organization meet the needs and expectations of today’s customer. It is facilitated in relation to… Read more...

serviceskills

Customer Service Training

Date:October 22, 2017

Phone: 08023981381

State: Lagos State

Location: PHIRET ENERGY SERVICE TRAINING CENTRE. 1 Adegbeyeni Street (Glass House), off Allen Avenue, Ikeja, Lagos.

Description: COURSE OVERVIEW -Understanding Customer Service -Customer Service Principles -Developing a customer service culture -Identifying customer’s expectations -Listening and Questioning Skills -Handling Irate Customers -Building ‘Emotional… Read more...

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